Efficient job request management with Proprio Expert

In property management, a major challenge for owners and managers is managing job requests. Whether for repairs, renovations or maintenance, the ability to answer quickly and efficiently to these needs is crucial to ensure tenant satisfaction and maintain property value. That’s where an innovative solution like Proprio Expert comes in, offering a platform that facilitates this management in an organized and efficient way.

Centralizing requests

One of the major advantages of Proprio Expert resides in the centralization of job requests. Instead of receiving scattered calls, e-mails or text messages, all requests can be grouped together on a single platform. Tenants can submit their requests directly via the interface , including precise details. Not only does this centralization ensure that no request is ever lost, but also to classify requests by priority and urgency.

Real-time tracking

Proprio Expert also stands out for its real-time tracking system. Once a request has been submitted, it can be immediately assigned to a service provider or an internal user. You can then update each stage of the work’s progress, adding labor and materials used as well as the materials used, offering owners/managers and tenants total transparency. This function is particularly useful for avoiding long waits, while ensuring better coordination between all parties.

Storage of administrative documents

Another important aspect of managing job requests concerns administrative paperwork. Every intervention requires quotation, invoices and follow-up reports. The Real Estate Manager lets you import the documents you need for your follow-up, storing them securely. This not only saves you considerable time , but also ensures that all documents are easily easily accessible in the event of an audit or subsequent need.

Simplified communication

Fluid communication is essential for efficient construction management. Proprio Expert provides tools for direct communication between the various parties involved. Owners or managers can exchange information with tenants and service providers by e-mail or text message via the platform’ s interface. This reduces response times and improves coordination.

Performance analysis and reporting

Finally, the platform offers analysis and reporting tools. This enables owners and managers to assess the performance of service providers, the speed with which requests are resolved, and the costs associated with interventions. This data is invaluable for optimizing internal processes, adjust budgets and forecast future maintenance requirements.

Proprio Expert transforms the management of job requests into a smooth, transparent and secure process. Thanks to a user-friendly interface and centralized communication, property managers can respond quickly to tenant requests while optimizing their internal operations.